Our website doesn't support your browser so please upgrade. (This statement can't relate to an HSBC, First Direct, M&S or John Lewis account), UK credit (or commercial card) statements. Corporate/Commercial Customer - Individual Identification Form (PDF, 69 KB). All rights reserved. Download Appointment of Verifying Officers / Identification by a Verifying Officer Form, Company Identification Form (PDF, 899 KB). Changes to address or contact details can be made by calling us on 1300 308 008, by visiting any HSBC branch or via HSBC's Internet Banking. The information can vary depending on where you live. However it can't be from HSBC or First Direct, HM Revenue & Customs tax notification, dated within the last four months. Box 2013 Buffalo, NY 14240. To request assistance if you are having trouble repaying your HSBC credit card or loan. Standing Instruction Request Form (Remittance) (PDF, 772KB) PY018: HKD Cashier's Order Purchase Form (PDF, 286KB) PY019: USD Cashier's Order Purchase Form (PDF, 486KB) PY020: RMB Cashier's Order Purchase Form (PDF, 454KB) PY021: Demand Draft Application Form (PDF, 1.14MB) PY022: Customer Information Sheet for Inward Payments to Hong Kong (PDF, 206KB) PY023 adding or removing accounts accessed using Online or Phone Banking. They’ll tell you if you need to give any information and explain what you need to do next. Online and Phone Banking for Entities – New User (PDF,59KB), Online Banking Service Pre-Designated Payee/Limit Request Form, Phone Banking Service Options for Entities (PDF,64KB), HSBC Personal Loan Direct Debit Amendment Request (PDF, 41 KB), Transaction and Savings Accounts Terms(PDF, 1.1 MB), Financial Services Guide for Transaction and Savings Accounts(PDF, 907 KB), Careers, media, investor and corporate information, ordering a new Personal Identification Number (PIN), updating your Residency Status (for Tax Purposes), opening a new account if you are not an existing HSBC Australia customer. Customer Identification - Authorised Referee (PDF, 40 KB). To request changes to the Daily Limits, Cash Withdrawal Access or Account Balance Visibility Access on a card. HSBC Jade customers… Find out the top inquiries and questions about specific services now. HSBC Premier Deposit Account Application Form (PDF, 261 KB). Change of Address and / or Customer Information Instructions Form [PDF] Change of Address and / or Customer Information Instructions Form [PDF] Download. Due to the increase in call volumes due to Coronavirus, we are experiencing higher … Apply for an everyday bank account with no monthly account fee. Client Acknowledgement and Signature(s) (PDF, 82 KB). This saves you the hassle of physical submission either by mail or in person at any HSBC branch. Please note: This form is not to be used to request copies of transactional information such as statements, policy documents, disclosure documents and card vouchers. For your documents that don't contain a photo: I [full name of certifier] confirm this is an accurate copy of the original. Please mail the completed form within 30 days of submitting your application. Monthly Emailed Bank Statements and Notification Form (PDF, 67 KB). To initiate a claim for Unauthorised Transaction Insurance in the event of unauthorised cardholder activity - only to be used by an Authorised Signatory. Change of Address and/or Customer Information Instructions Form (PDF, 270KB) OF003: ATM Card / Business Debit Card / TripleAccess Enrolment Form (PDF, 188KB) (For Business Account) OF004: Mastercard Debit Card/ATM Card/Business Debit Card Services Amendment Form (PDF, 1.12MB) OF005 HSBC has shortlisted frequently asked questions (FAQ) about banking services in general. Once your documents are certified, please print and complete the return form (PDF) and enclose it with your certified documents and then send them to: Customer Review PO Box 6248 HSBC is warning customers to be on the lookout for scammers feigning to be the bank, according to Infosecurity Magazine. To include your name, address, postcode, email address and your preferred contact number. EasyPay Direct Debit Request Form (PDF, 46 KB). HSBC Mauritius - Contact Us Form We recommend that you do not provide any confidential information such as your account number, credit card number etc. Complete this form to allow HSBC Bank Australia Limited (HSBC) to process your claim for unclaimed monies from the Australian Securities and Investments Commission (ASIC) for your credit card account. To change the Daily Limits on your Visa Debit Card. To dispute a transaction on your account including transactions made by credit card, debit card, internet, mobile or phone banking. Account Switching Important Information (PDF, 26 KB), Regular Payments List Request (PDF, 62 KB). We're making it easier for you to manage your accounts, Online/Phone Banking Forms – Personal and SMSF, Trust & Non Trading Entities, Visa Debit Card Forms - Personal Accounts, Visa Debit Card Forms - Business Accounts, Visa Debit Card and PIN Maintenance Form (PDF, 52 KB). To change your personal details including: Changes to address or contact details can be made by calling us on 1300 308 008, by visiting any HSBC branch or via HSBC's Internet Banking. How do I get my documents certified? Personal Deposit Account Application (PDF, 229 KB). We'll advise exactly what you'll need to provide. If you require any further assistance with these forms, please call us on 1300 308 008 (or +61 2 9005 8220 from overseas). To receive your monthly banking statements (excluding Credit Cards) and notifications direct to your designated email address. HSBC customers call 03457 404 404. Change of Address; Change of Business Phone Number; Change of Business Email Address; Change of Contact Person(s) Update Director's/Shareholder's ID This form is to be used for your recent personal account application. We can only accept the following certifiers, they must be registered, active and based within the EU; financial institutions, lawyers, solicitors and notaries. To request your property be discharged from HSBC please contact your Relationship Manager, local branch or phone 1300 301 168. Credit card statement, dated within the last four months. Visa Debit Card Daily Limit Amendment Request Form (PDF, 52 KB). SMSF, Non–Trading Entity and Formal Trust Application (PDF, 1.03 MB). HSBC Premier customers can see when the counter is available, get a ticket and book a counter-service appointment, all before arriving at an HSBC Premier Centre. Ask one of the possible certifiers below to write the relevant statement on each of the documents they verify, if any of the documents are more than one page long ask the certifier to write the statement on the first page and sign any subsequent page. To set up automated monthly Personal Loan repayments from your nominated bank account. To arrange fixed transfer of funds from your existing HSBC Account to occur at regular intervals. Utility bill, dated within the last four months. Salary Credit Change Request  (PDF, 50 KB). HSBC Bank USA, N.A. I'm a UK customer. Easy Account Switching Request (PDF, 55 KB). No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on this Site or by any hyperlinks to or from any third party websites or pages. To activate your Business Visa Debit Card if you are unable to use HSBC Phone Banking (1300 416 820). We'll arrange for all your direct debits and direct credits to be switched from your previous HSBC account to your new HSBC account. From security tips to contacting us, get help and support on HSBC's products and services. temporarily suspending your Online or Phone Banking Service, cancelling your Online or Phone Banking Service, amending your Online Banking service limits. Online/Phone Banking Service Amendment Request Form (PDF, 64 KB), To undertake maintenance for your HSBC Online and Phone, Online Banking Service Pre-Designated Payee/Limit Request Form (PDF, 52 KB). Once your documents are certified, please print and complete the return form (PDF) and enclose it with your certified documents and then send them to: Customer Review PO Box 6248 Coventry CV3 9JG. For Credit Card closures please call the contact centre on 132 152. Current UK/EU photocard driving licence, full or provisional. Change of Address/Telephone Number/Fax Number/Email Address Instruction Form (For Personal Customer) [PDF] Download. Lines are open 8am to 6pm, Monday to Friday. * A referral will be sent and a separate electronic application will be required for online share trading. HSBC Rewards Customer Care (English, French, Cantonese and Mandarin) Weekdays 9:00 am to 8:00 pm EST Saturday 9:00 am to 5:00 pm EST. You may now change the following company information on Digital Forms: Contact Information. Government Body Identification Form (PDF, 57 KB). Telephone bill, dated within the last four months. Charge Back Section, Credit Card Division, Post Box Number 5080, Chennai – 600 028. Your local bank and ask them to certify your documents. Apply for a Personal Deposit Account including Everyday Global, Day To Day, Serious Saver, Flexi Saver, Offset Savings and Term Deposit Accounts. Visit our help section to download forms, locate the nearest branch to you, as well as receive additional contact and support information. I (full name of certifier) confirm that this is an accurate copy of the original and the photo is a true reflection of the applicant. www.gov.uk/government/world/organisations, https://www.gov.uk/government/collections/list-of-lawyers, the return form (PDF)the return form (PDF) for certified documents This link will open in a new window, View our service status to see how we're doing, Careers, media, investor and corporate information, Your (full or provisional) UK photocard driving licence, Your National Identity Card (only acceptable for EEA or Swiss National customers), Travel documents that are issued in the UK by the Home Office, HM Revenue & Customs tax notification (dated within the last four months), Benefits Agency letter (Department of Work and Pensions (DWP), Jobcentre Plus, Child Benefit Office, Veterans Agency) confirming your rights to benefits and dated within the last four months. First of all, you'll need to ask a professional from the following list to certify your documents: Professional Airline pilot Barrister Chairman/Director of limited company Chartered accountant Chartered legal executive Financial services intermediary Fire service official Funeral director Legal secretary Licenced conveyance Paralegal - must be qualified Solicitor, Public Service and Government Councillor (local or county) Civil servant - Permanent Justice of the Peace Local government officer Member of the judiciary Member of Parliament Officer in the armed services Police officer Post Office official Salvation Army Officer Surveyor Teacher or Lecturer, Healthcare Dentist Medical Doctor Nurse - RGN or RMN Optician Pharmacist, Other Trade Union Officer Valuer or auctioneer Warrant Officers Chief Petty Officers Person with an honour (such as an OBE or MBE) Member of the Incorporated Society. 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